What should I do if I don't have the bandwidth required for CuboAi Plus?

If you test the Wi-Fi speed at home and find that the Wi-Fi network speed at home is insufficient or unstable, resulting in abnormal CuboAi Plus connections, prolonged screen delays, etc., parents can strengthen the Wi-Fi signal at home in the following ways:

1. Make sure the "Local Network" setting is turned on

Go to the phone settings → Find "Apps" → Click"CuboAi → Turn on "Local Network"

2. You can first switch the HD quality to SD quality:
Since HD is high-quality, it requires higher network bandwidth, while SD is standard quality. Therefore, switching from HD to SD can reduce network usage and make the image smoother. If there is no improvement after switching, you can contact customer service for further assistance.

• How to switch: Tap the menu button below the main screen capture button → Find the image quality settings to see the HD / SD high-low quality switch button

3. If the home network speed is too slow: Consider adjusting the Wi-Fi speed to increase the speed at home

4. If the home network is unstable:

• You can purchase a "Wi-Fi signal booster" to increase the strength of the Wi-Fi at home and improve stability
• Or switch the Wi-Fi router to one with antennas to enhance the stability of the Wi-Fi network

🐦Reminder: The stability of the network connection has a significant impact on the use of CuboAi Plus. It is recommended that parents ensure a stable Wi-Fi environment so that CuboAi Plus can properly protect the baby!

If you have any further questions, please contact us through the following channels:

• In-App: Settings → Chat With Us
• Facebook Messenger: m.me/cubobabymonitor
• Email: support@cuboai.com