💡CuboAi Plus is a network camera that needs to be connected to your home Wi-Fi in order to use the CuboAi App on your phone.
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After downloading the CuboAi App on your phone or other mobile devices, you can view the live feed from your home camera through the CuboAi App as long as your phone is connected to the internet, whether you are working outside or traveling abroad.
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Features like face mask detection and cry detection also rely on cloud-based AI artificial intelligence for analysis.
- For the required internet speed for CuboAi Plus, please refer to this article:How can I determine Wi-Fi speed is sufficient?
Important:
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The camera can only connect to Wi-Fi networks that are "password-protected" to ensure user privacy and security.
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Please avoid using "mobile hotspots" as the Wi-Fi base station for the camera to connect. CuboAi Plus needs to remain in a stable network environment to continuously transmit live feed and detect dangers at all times,parents should use "home Wi-Fi" to ensure the stability of CuboAi Plus connection and normal operation of its functions.
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Currently, CuboAi Plus only supports WPA series encryption methods (WPA, WPA2) for Wi-Fi routers. For security, compatibility, and performance reasons, the team strongly advises against using encryption methods with lower security levels such as WEP, WPA-TKIP. Please use WPA2 with AES encryption type to enhance connection security.
Note: Due to serious security vulnerabilities, the Wi-Fi Alliance (WFA) has requested the gradual phasing out of WEP and WPA-TKIP encryption standards and methods.
- If you are using a Mesh Wi-Fi system at home, please connect CuboAi Plus to your home network with the Fast Roaming feature turned off.
If you have any further questions, please contact us through the following channels:
- In-App: Settings → Chat With Us
- Facebook Messenger: m.me/cubobabymonitor
- Email: support@cuboai.com
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