As a smart baby monitor, the connection quality of CuboAi Monitor 3 plays an important role in features such as live streaming, 72-hour playback, and AI detection.
To help parents easily assess the network environment quality and related information of CuboAi Monitor 3 (such as the current network name, whether it is connected to a 2.4GHz or 5GHz Wi-Fi network, etc.), we have designed a network diagnostic page in the CuboAi App for parents to refer to.
How to view: Go to the CuboAi App "Settings" → Click on the camera tab you want to check → Click on "Wi-Fi Settings" to see the current connection information of monitor.
🐦 Reminder: You only can see connection quality and related information when CuboAi Monitor 3 is properly connected to the network.
Information available on the network diagnostic page:
- Status: Check whether the connection has been successfully established.
- Network Name: Current network name of the connection.
- Connection Quality: To maintain the stability of CuboAi Monitor 3 connection and functions, it is recommended to keep the connection quality above 80, the higher the better.
- Wi-Fi Band: If the connected Wi-Fi network supports both 2.4 GHz and 5 GHz bands, you can select a specific frequency band for the connection.
- Change Wi-Fi: After clicking, enter new Wi-Fi information to change the network of CuboAi Monitor 3 connection.
- Network Details: Tap to view more detailed connection information.
- Connection History: View the connection history of the main account and shared family members within the past 24 hours, listed from newest to oldest.
- IP Address: Identifies the network connection, can identify network devices globally, and will continuously change based on location.
- Channel Number: Current channel of the connection (parents can determine the stability of different channels based on connection quality, please refer to this article)
- Frequency: Frequency 24XX indicates current connection to 2.4GHz network; Frequency 5XXX indicates current connection to 5GHz network.
- Strength: Current connection strength, the higher the better (strength is a negative value, so a network strength of -50 is better than -70).
- Noise: Current network environment noise, the lower the better (noise is a negative value, so network noise of -80 is less than -60).
- MAC Address: Consists of 12 characters, identifies hardware, does not change with address, only used in local networks.
🐦 Reminder: Network connection quality is determined by both strength and noise. If the difference between the two (Signal-to-Noise Ratio, SNR) is below 20, the connection may still be unstable even if the connection quality is displayed as good.
- Poor connection: Strength -50 dBm, noise -60 dBm (a difference of 10, indicating higher interference)
- Good connection: Strength -50 dBm, noise -90 dBm (a difference of 40, indicating a more stable connection)
If you have any further questions, please contact us through the following channels:
- In-App: Settings → Chat With Us
- Facebook Messenger: m.me/cubobabymonitor
- Email: support@cuboai.com
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