What should I do if I don't have the bandwidth required for CuboAi Monitor 3 ?

If you find that the Wi-Fi network speed at home is insufficient or unstable, resulting in abnormal CuboAi Monitor 3 connections, prolonged screen delays, etc., parents can strengthen the Wi-Fi signal at home in the following ways:

1. Make sure the "Local Network" setting is turned on

Go to the phone settings → Find "Apps" → Click"CuboAi → Turn on "Local Network"

2. Adjust the Video Quality Based on Your Network Environment:

Since 2.5K is a high-quality resolution that requires more network bandwidth, we recommend switching to a suitable video quality to reduce network usage and improve streaming smoothness.

If the issue persists after switching the video quality, please feel free to contact our Customer Support team via private message for further assistance.

• How to switch: Tap the menu button below the Live view → Select Video Quality Settings to adjust the video quality.

3. If the home network speed is too slow: Consider adjusting the Wi-Fi speed to increase the speed at home

4. If the home network is unstable:

• You can purchase a "Wi-Fi signal booster" to increase the strength of the Wi-Fi at home and improve stability
• Or switch the Wi-Fi router to one with antennas to enhance the stability of the Wi-Fi network

🐦 Reminder: The stability of the network connection has a significant impact on the use of CuboAi Monitor 3. It is recommended that parents ensure a stable Wi-Fi environment so that CuboAi Monitor 3 can properly protect the baby!

If you have any further questions, please contact us through the following channels:

• In-App: Settings → Chat With Us
• Facebook Messenger: m.me/cubobabymonitor
• Email: support@cuboai.com