To connect CuboAi to a different Wi-Fi network, please follow these steps:
Go to CuboAi App settings → Select the camera you want to adjust from the top tab → Click on "Wi-Fi Settings" → "Connect to Other Wi-Fi"
🐦Reminder: Connect your phone to your home Wi-Fi, enable location services, allow CuboAi App to access your location, and CuboAi will automatically fill in the Wi-Fi name when entering Wi-Fi information.
💡If you are still unable to connect to Wi-Fi smoothly, please ensure that the Wi-Fi signal at CuboAi's location is strong. You can check in the following ways:
- Turn on Wi-Fi on your phone and test if your phone can connect to the internet properly
- Check the signal strength of your phone's Wi-Fi (if the signal strength is less than two bars, it is recommended to place CuboAi in a location with higher signal strength)
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You can download the "Speedtest App" to check the Wi-Fi bandwidth at your location:
CuboAi requires a minimum network usage of 5Mbps for one connection (upload speed). If multiple people are connected and viewing simultaneously, a higher network usage is needed to maintain connection stability.
If you have any further questions, please contact us through the following channels:
- In-App: Settings → Chat With Us
- Facebook Messenger: m.me/cubobabymonitor
- Email: support@cuboai.com
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