Every CuboAi Plus baby monitor operates independently with its own CuboAi Care plan, and your coverage will depend on the plan linked to the individual baby monitor. This means if you have multiple Smart Baby Monitors with different plans, the features you have access to can vary when switching between monitors on the CuboAi App.
You can directly purchase the applicable plan via the app. For the purchasing process, please refer to "How do I enable & subscribe CuboAi Care Service?"
If you need to understand what is included in the Plan, please refer to "What's included in CuboAi Care?"
If you need to subscribe to CuboAi Care Services for the following situations, please contact the customer support team:
1. You own more than one baby monitor
2. CuboAi first-generation user
3. Unsuccessful subscription via the CuboAi App
Customer Support Contact Information:
In-App: Settings -> Chat with Us
Facebook Messenger: m.me/cubobabymonitor
Email: support@cuboai.com
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