If you open the live feed and stand close to the CuboAi Smart Baby Monitor 3, it's possible that you may hear an echo coming from your phone. This is because the CuboAi Smart Baby Monitor 3 will continue to record and play the audio when you are watching Baby in real-time, and will therefore catch the live audio being played from your phone.
When the CuboAi Smart Baby Monitor 3's microphone catches the sound, it will be played out from the CuboAi app, and received again by the CuboAi Smart Baby Monitor 3's microphone and played out again via the CuboAi app in a continual loop. This is a normal phenomenon that occurs when the speaker and microphone are both working at the same time.
To avoid this, it is recommended that parents do the following:
1. Keep some distance between your phone and the CuboAi Smart Baby Monitor 3, as this can effectively reduce the chance of echoes.
2. Adjust the volume of the phone directly, such as turning down the volume or muting the audio completely.
If you have any further questions, please contact us through the following channels:
- App contact customer service: Settings → Chat with Us
- Fan page message: m.me/cubobabymonitor
- E-mail: support@cuboai.com
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