How do I reset CuboAi Monitor 3 ?

🐦 If parents encounter any issues while using the camera, it is recommended to contact the customer service team first. Resetting is not applicable in all situations and may prevent the team from further clarifying the cause of the issue.

When CuboAi Monitor 3 needs to connect to a new Wi-Fi, the following two scenarios allow switching to a different Wi-Fi network:

Scenario 1: If the camera is connected and the live feed can be viewed, please follow the steps below to update the Wi-Fi information without performing a full reset.

Scenario 2: If the camera is currently offline, you must follow the steps below to update the Wi-Fi information and reset the camera to connect to the new Wi-Fi network.

please follow the instructions in the CuboAi App or refer to the following steps for resetting:

Step 1. Open CuboAi App and go to "Settings"

Step 2. Select the camera to adjust from the top tab

Step 3. Click on "Wi-Fi Settings"

Step 4. Click on "Connect to Other Wi-Fi"

Step 5. Enter the new Wi-Fi information

Reset Steps:

Please refer to the 「CuboAi Monitor 3」： reset video 

Step 1. Ensure CuboAi Monitor 3 is plugged in

Step 2. Press and hold the rear multi-function button of CuboAi Monitor 3 for 10-15 seconds, continue holding after hearing the sleep mode prompt
Ensure the indicator light no longer shows a steady Sequential Amber White Light before pressing and holding the rear multi-function button again. If the light continues to show a steady Amber White Light, please contact customer service.

Step 3. After hearing two "beep" sounds, wait for the status light to change from Sequential Amber White Light to Blinking Amber, then enter the Wi-Fi information to reconfigure

🐦 Reminder: After resetting, the 72-hour playback and notification wall video recordings will be deleted, and AI settings will be restored to default values.

If you have any further questions, please contact us through the following channels:

• In-App: Settings → Chat With Us
• Facebook Messenger: m.me/cubobabymonitor
• Email: support@cuboai.com