How to pair and connect with CuboAi Monitor 3 ?

Please download the CuboAi App from the App Store/Google Play and follow the instructions below to connect the baby monitor to Wi-Fi:

1. Create a new account

Step 1. Select "Create a New Account" for the first login
Step 2. Register according to the different phone models

• iOS phone: Apple ID and Email options will appear, choose the login method according to your preference
• Android phone: Google and Email options will appear, choose the login method according to your preference

If you choose to register and log in via Email, make sure to use the correct email format to avoid not receiving the verification code
Password must be at least 8 characters long (up to 15 characters)
(Reminder: When setting the account password, CuboAi supports up to 8 users logging in with the same account simultaneously, it is recommended to use an account password that can be shared with family and friends!)

2. Choose the model version you're using

Step 3. Before setting up Wi-Fi, please follow the instructions on the app and select the CuboAi Monitor 3 version.

• When the status light changes from a Sequential Amber White Light to a Blinking Amber, it indicates that the CuboAi Monitor 3 is ready for Wi-Fi setup. (If the light does not change to Blinking Amber, please refer to this article: [Abnormal status light when pairing CuboAi Monitor 3] or contact customer service directly.)

🐦 Reminder: After successfully pairing with the new CuboAi Monitor 3, the free one-year Premium service will be automatically activated.

3. Pair using Bluetooth or scan the QR code to connect to Wi-Fi

• Bluetooth Pairing:

Step 4: After allowing and enabling Bluetooth permissions, the app will begin searching for the camera device. (If Bluetooth permissions are already enabled on your phone, it will skip directly to Step 5.)

Step 5: If there are multiple camera devices, multiple device serial numbers will appear. select the camera serial number (starting with SW) you wish to pair. Refer to How do I check the serial number of CuboAi Monitor 3? for assistance. (If there is only one camera, it will proceed directly to Step 6.)

Step 6: Enter the Wi-Fi name and password, and click Next.

• QR Code Pairing:

Step 4: On the "Allow Bluetooth" page, you can select "QR Code" Pairing at the bottom. (This option is only available if Bluetooth permissions are not enabled yet.)

Step 5: Enter the Wi-Fi name and password, then click "Next" to generate the QR code.

Step 6. Place your phone approximately 7 inches (20cm) from the camera lens to scan (approximately the width of a palm). After scanning, please click on the next step. If the scan is unsuccessful, please try the following:
- Gently wipe the lens to remove dust.

- Turn up the screen brightness on your phone.

- Move your phone back and forth to make sure it’s within the scan range.

4. Connection established

Step 7. Wait for about 1 minute to complete the connection between the app and CuboAi!

To set up the Growth Tracking feature, please refer to this article.

🐦 Reminder: Due to security reasons, any main account or family-sharing account will be automatically logged out after a one-year login period, and will require the user to sign in again. 

Customer Support Contact Information:

• In-App:  Settings -> Help Center -> Chat with Us
• Facebook Messenger: m.me/cubobabymonitor
• Email: support@cuboai.com