Which factors affect the image quality of CuboAi?

The video quality that parents see when using the CuboAi App may be affected by factors such as internet connection, phone performance:

-iOS Devices

To ensure the best functionality of the CuboAi App, it will automatically stream in 720p while using device models earlier than iPhone 6s to prevent your mobile device from draining battery or live feed delay, etc.
If using iPhone 6s and later models, the video quality will be automatically adjusted based on the type of network the phone is connected to:
- Wi-Fi network: 1080p
- 4G network: 720p

🐦Reminder:

When an iOS device is connected to a different Wi-Fi network from the baby monitor, there may be some potential delay during the 1080p live feed depending on the Wi-Fi environment.

-Android Devices

Users with an Android device can manually adjust the camera resolution in the CuboAi App by going to Setting → Tap on the connected baby monitor on the top → Camera Settings → Resolution → Select 720p or 1080p.

(Path: CuboAi App Settings → Select paired camera at the top → Other settings → Video resolution)

🐦Reminder: Viewing the live feed in 1080p will increase power consumption and lower battery life of your mobile device. To view the live stream without interruptions or delay and to conserve battery life, we suggest switching to the 720p when the network connection is unstable.

If you have any further questions, please contact us through the following channels:

• In-App: Settings → Chat With Us
• Facebook Messenger: m.me/cubobabymonitor
• Email: support@cuboai.com