When will I receive alerts from CuboAi Smart Temp?

Note: CuboAi Smart Temp is currently only available for purchase in Taiwan, Hong Kong, Macau, the United States, Australia, the United Kingdom, Germany and France.

💡"CuboAi Smart Temp" is not compatible with CuboAi(Gen1).

💡Please ensure that both the firmware version and CuboAi app are up to date.

CuboAi Smart Temp will send notifications when the temperature exceeds the set range, and also when the CuboAi Smart Temp has low battery or is disconnected.

• High/Low Temperature Notification
• Low Battery Notification
• Disconnection Notification

1.High/Low Temperature Alert (Alert Sound):

Both high and low temperature notifications can be turned on/off and the temperature can be adjusted any time.The body temperature unit (Celsius/Fahrenheit) follows the temperature unit on the Settings page. The default high-temperature notification value is set at 37.2°C/99.0°F while the default low-temperature notification value is set at 34.7°C/94.5°F. 

🐦Reminder:CuboAi Smart Temp high/low body temperature detection values are set according to the normal range of the axillary (armpit) temperature. Therefore, any temperature reading over 37.2°C will be considered a fever.

2. Low Battery Alert:

The battery of CuboAi Smart Temp is divided into 4 levels. The battery level can be viewed alongside the real-time body temperature reading. Alerts will also be sent once the battery level reaches the two lowest intervals. (note: in-app alerts only, no push notifications)

• Battery < Sufficient Battery
• Battery < 20 hours
• Battery < 12 hours (silent alert will be sent)
• Battery Level < 3 hours (alert with alert sound will be sent)

3. Disconnection Alert (Alert Sound):

A Smart Temp disconnection alert will be sent if the CuboAi Plus baby monitor does not receive a temperature reading from the Smart Temp for 5 continuous minutes. Only one alert will be sent for each disconnection incident. 

All alerts will be saved on the Notification page for 7 days. For high/low body temperature alerts, there will be an accompanying 20-second video available for the next 18 hours for parents to review. There will be no videos or thumbnails for low battery and disconnection alerts. 

If you have any further questions, please contact us through the following channels:

• In-App: Settings → Chat With Us
• Facebook Messenger: m.me/cubobabymonitor
• Email: support@cuboai.com