What should I do if I accidentally deleted my CuboAi Plus' account?

If you deleted your account by accident, please create an account with the same email and reset the baby monitor to pair again. 

Please follow the steps below to reset CuboAi Plus：

Step 1：Make sure that the baby monitor is connected to power.

Step 2：Wait until the status light no longer shows a solid white light. Press and hold the multipurpose button for 10 seconds until you hear 2 short beeps (You will hear a chime that indicates Sleep Mode at 3 seconds but please continue holding.)

Step 3：The status light will turn flashing white, you may proceed to setup again on the main account.

🐦Reminder: After resetting CuboAi Plus, 18-hour playback video and notifications event recordings will be deleted, and AI settings in CuboAi App will be erased.

If you have any further questions, please contact us through the following channels:

• App contact customer service: Settings → Chat with Us
• Fan page message: m.me/cubobabymonitor
• E-mail: support@cuboai.com