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  1. CuboAi Help Center
  2. Troubleshooting
  3. Connectivity

Connectivity

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  • CuboAi/CuboAi Plus does not enter Setup Mode (Status Light is Abnormal)
  • What should I do if I hear the error message “unable to connect to account” during the setup process? 
  • CuboAi/CuboAi Plus doesn't read the QR code
  • The feed shows "No camera paired" or "Couldn't connect to the camera"
  • The status light is green but I can't connect to CuboAi Plus
  • The status light is blue but I can't connect to CuboAi Plus
  • What do I do if I accidentally unpaired CuboAi/CuboAi Plus from my account?
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