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  1. Cubo Ai Help Center
  2. Troubleshooting

Troubleshooting

Cubo Ai Plus

  • What should I do if I hear the error message “unable to connect to account” during the setup process? 
  • Cubo Ai Plus does not enter Setup Mode (Status Light does not turn pulsing white)
  • Cubo Ai Plus doesn't read the QR code
  • The feed shows "No camera paired" or "Couldn't connect to the camera"
  • Why is my temperature and humidity reading missing or inaccurate?
  • How do I reset Cubo Ai Plus?
See all 13 articles

Cubo Ai

  • What should I do if I hear the error message “unable to connect to account” during the setup process? 
  • Cubo Ai does not enter Setup Mode (Status Light does not turn green)
  • Cubo Ai doesn't read the QR code
  • The feed shows "No camera paired" or "Couldn't connect to the camera"
  • Why is my temperature and humidity reading missing or inaccurate?
  • How do I reset Cubo Ai?
See all 14 articles
Cubo Ai Help Center
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