Troubleshooting

Cubo Ai Plus

• Cubo does not enter Setup Mode (Status Light does not turn pulsing white)
• Why is my temperature and humidity reading missing or inaccurate?
• The feed shows "Cubo Camera Not Paired" or "Unable to Connect to Cubo"
• Cubo doesn't read the QR code

Cubo Ai

• What to do if I'm not receiving notifications for Cubo?
• The status light is blue but I can't connect to Cubo
• The status light is yellow but I can't connect to Cubo
• How do I reset Cubo?
• I accidentally unpaired Cubo from my account. How do I pair again?
• What to do if I accidentally deleted my account?

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