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  1. CuboAi Help Center
  2. Troubleshooting

Troubleshooting

CuboAi Plus

  • What should I do if I hear the error message “unable to connect to account” during the setup process? 
  • CuboAi/CuboAi Plus does not enter Setup Mode (Status Light is Abnormal)
  • CuboAi/CuboAi Plus doesn't read the QR code
  • The feed shows "No camera paired" or "Couldn't connect to the camera"
  • Why is my temperature and humidity reading missing or inaccurate?
  • How do I reset CuboAi/CuboAi Plus?
See all 12 articles

CuboAi

  • The status light is yellow but I can't connect to CuboAi
  • What do I do if I'm not receiving notifications for CuboAi?
  • Why do I hear a strange echo when watching the livefeed on the CuboAi App?
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