Troubleshooting
Connectivity
- CuboAi/CuboAi Plus does not enter Setup Mode (Status Light is Abnormal)
- What should I do if I hear the error message “unable to connect to account” during the setup process?
- CuboAi/CuboAi Plus doesn't read the QR code
- The feed shows "No camera paired" or "Couldn't connect to the camera"
- The status light is green but I can't connect to CuboAi Plus
- The status light is blue but I can't connect to CuboAi Plus
Others
- Why do I see "Connection is unstable" when viewing the livefeed?
- Why do I hear a strange echo when watching the livefeed on the CuboAi App?
- I'm having trouble registering for or logging into an account
- Why am I receiving inaccurate motion detection or alerts when using the Sleep Sensor Pad?
- Why is my temperature and humidity reading missing or inaccurate?
- Why is my Google Nest Hub not showing CuboAi Plus' live feed?