The CuboAi Plus Smart Baby Monitor comes with a 1-year free CuboAi Care Premium. This service will automatically activate when you pair your account with the camera. Once the Premium Service is activated, it cannot be paused. Please do not pair your account with the camera until you are ready for the service period to begin.
If you subscribe to other CuboAi service plans during the 1-year free CuboAi Care Premium Service, the 1-year free service period will continue to be counted. (For example, a camera was paired on July, 2022 and thus the 1-year free Premium service was automatically activated. The user then subscribed to one month of the CuboAi Care Ultimate service from September to October, 2022. Once the one month Ultimate service expired, the user could still use their free Premium service until July, 2023.)
If you wish to terminate the CuboAi Care Premium / CuboAi Care Ultimate service (including the free 1 Year Premium Service that comes with the CuboAi Plus or that which was purchased additionally), please contact the Customer Service team for assistance.
Please note that once the CuboAi Care Premium / CuboAi Care Ultimate service is cancelled, it cannot be continued/re-enabled. If you wish to activate CuboAi Care Premium / CuboAi Care Ultimate service again, you must re-purchase as per the price currently stated on the CuboAi's official website.
If you need to change the user account or replace the CuboAi camera during the subscription service, please download all the photos and videos you want to keep before the replacement. Yun Yun Technology Co., Ltd. (hereinafter referred to as "Yun Yun Technology'') cannot guarantee the recovery of any missing data.
If a CuboAi / CuboAi Plus is transferred/gifted to others, the remaining CuboAi Care Premium/ CuboAi Care Ultimate service will be transferred to the new user.
Yun Yun Technology reserves the right to modify, suspend, terminate or restrict all or part of the CuboAi Care Premium / CuboAi Care Ultimate service or any related software, facilities and services at any time indefinitely. In the event of the above situation, we will publish the relevant information on the official website without prior notice. Certain changes to the Services may render certain hardware devices, partner services, configurations or software settings inoperable. We may publish the relevant information on the official website without prior notice.