Why is my temperature and humidity reading missing or inaccurate?

If the temperature and humidity readings are not displayed or if they are inaccurate in the App, it may be due to Temperature & Humidity dongle not being firmly connected to the camera. Please make sure to attach the T&H dongle between the camera and the cable before connecting to power, and try unplugging and plugging it in again to see if you can get the temperature/humidity reading.

If the above steps do not successfully restore temperature and humidity reading in the CuboAi App, please contact our Customer Support team for further assistance.

Customer Support Contact Information:

In-App:  Settings -> Help Center -> Chat with Us
Facebook Messenger: m.me/cubobabymonitor
Email: support@getcubo.com