What affects the resolution of CuboAi/CuboAi Plus' live streaming?

• CuboAi Plus
• CuboAi

CuboAi Plus

CuboAi Plus will continuously stream in 1080p Full HD live feed. (Note: There may be some potential delay depending on the Wi-Fi environment and the processor performance of mobile devices.)

CuboAi

CuboAi's live stream resolution depends on the network connection and the performance of mobile devices:

• iOS device
  To ensure the best functionality of CuboAi App, it will automatically stream in 720p while using device models earlier than iPhone 6s to prevent your mobile device from draining battery or live feed delay, etc.
  
  If you're using the device models later than iPhone 6s, the resolution will also be adjusted automatically according to the wireless network you connect to:
  - Wi-Fi network: 1080p
  - 4G network: 720p
  
  Friend Reminder: When an iOS device is connected to a different Wi-Fi network from the camera, there may be some potential delay during the 1080p live feed depending on the Wi-Fi environment.
  
  
  
• Android device
  Users with an Android device can manually adjust the camera resolution in the CuboAi App by going to Setting → Tap on the connected camera on the top → Camera Settings → Resolution → Select 720p or 1080p.
  
  Friend Reminder: Viewing the live feed in 1080p will increase power consumption and lower battery life of your mobile device. To view the live stream without interruptions or delay and to conserve battery life, we suggest switching to the 720p when the network connection is unstable.
  

If you have any other inquiries about the picture quality of your camera, please contact Customer Support for further assistance.

Customer Support Contact Information:

In-App:  Settings → Help Center → Chat with Us
Facebook Messenger: m.me/cubobabymonitor
Email: support@cuboai.com