Yes! CuboAi supports both 2.4 GHz and 5 GHz Wi-Fi frequencies.
Due to the different characteristics of the two frequencies, we recommend parents to connect CuboAi to the Wi-Fi frequency with better connection quality based on their home Wi-Fi environment.
2.4 GHz frequency: It has better penetration and is suitable for connecting CuboAi to Wi-Fi in open spaces, larger areas, or when there are obstacles (such as walls, cabinets) between CuboAi and the router.
5 GHz frequency: It has less interference and is suitable for connecting CuboAi to Wi-Fi in densely populated residential areas, smaller spaces, or when there are no obstacles between the camera and the Wi-Fi router.
🐦Feel free to refer to Where can I find information on my CuboAi connection quality? to view the current Wi-Fi frequency and connection quality that CuboAi is connected to!
If you have any further questions, please contact us through the following channels:
- In-App: Settings → Chat With Us
- Facebook Messenger: m.me/cubobabymonitor
- Email: support@cuboai.com
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