A certain amount of bandwidth is required for Cubo to properly upload and maintain its video stream. To check your bandwidth, you may run a speed test on your iOS/Android device next to your Cubo while connected to your home WiFi.
- The minimum required stable download/upload speed is 5 Mbps. If there are multiple devices connected to Cubo at the same time, Cubo will require a higher speed to maintain the stability of live streaming and other functions.
- If the speed test determines that the speed is less than 5 Mbps or only marginally higher than 5 Mbps, the speed and stability of the connection may be compromised. The speed will also affect the synchronization between Cubo and the App delaying AI detection and notifications.
- If there are multiple devices connected to the same WiFi network, please ensure that there is sufficient bandwidth for Cubo.
WiFi signal strength also plays an important role in connectivity. Factors such as router location and distance can impact the strength of your WiFi connection. If you have sufficient download/upload bandwidth and are still experiencing connection issues, Cubo may be too far from your router. You may need to consider moving the router closer to Cubo or to a more central location in the house.
🐤 If you are running iOS 14 on your device, the system will ask you to “Allow Cubo to connect to devices on your local network.” Please make sure to tap ‘OK’ to maintain a stable connection for your Cubo! (If you have previously chosen ‘Do Not Allow’, please go to Settings on your iOS device > scroll down and click into Cubo Ai to turn on and allow Local Network permissions.
If the WiFi speed is determined to be insufficient, please refer to What if I don’t have the bandwidth required for Cubo? for steps on how to improve the WiFi signal.