If your bandwidth is below the required amount for optimal use of your camera (5 Mbps or higher if there are multiple devices connected to the Cubo Ai/Cubo Ai Plus at the same time), you may experience connection issues. Here are a couple things you can try to improve your connection:
- If your Wi-Fi speed is below the suggested amount for optimal use of the camera, you may need to consider upgrading your home internet plan
- If the connection is unstable, please move your router closer to your Cubo Ai/Cubo Ai Plus or vice versa. If you are unable to move the router closer to your camera (or vice versa), you may need to install a Wi-Fi extender to amplify your Wi-Fi signal and extend the range.
Cubo Ai Reminder: Network connection stability will greatly affect your Cubo Ai/Cubo Ai Plus experience. A stable Wi-Fi connection is required for the camera to perform all functions in watching over your baby!