Does the products require batteries or connection to a power supply? What is the voltage supported?

CuboAiCuboAi Plus does not require batteries. The baby monitor comes with its own adapter and needs to be plugged into a power source to operate. We designed it this way so your baby monitor’s battery won’t run out of power when protecting your little one!

The voltage range of CuboAi/CuboAi Plus' plug/adapter is Input 100-240v & Output 5V/2A so you can still have the baby monitor watch over Baby when traveling!

Additionally, to maintain the stability of the voltage, we strongly recommend using the wall socket at home as the power source. If the included cables are not long enough and you need to use an extension cord, please do not share the cord with other electrical appliances.

CuboAi Reminder:

1. We do not recommend using a power bank to power the baby monitor, as the power output of a commercial power bank is not suitable for the CuboAi/CuboAi Plus device. If a power bank is used, it may decrease the lifespan of the device. If a CuboAi/CuboAi Plus baby monitor has been damaged due to these circumstances, it will not be covered by the warranty.
2. The transmission and signal of data from CuboAi devices are encrypted for security and privacy assurances, and China currently enforces control over their internet traffic and data transmission. For this reason, CuboAi products are not recommended for use in China, and we are not able to guarantee the stability and function of usage there. CuboAi products are currently not available for sale and delivery in China.

3. The Sleep Sensor Pad requires batteries. If you plan to take it abroad, please remember to remove the batteries first.

4. The Smart Temp is a rechargeable electronic device. If you plan to take it abroad, please make sure to carry it in your hand luggage.

If you have any further questions, please contact us through the following channels:

• In-App: Settings → Chat With Us
• Facebook Messenger: m.me/cubobabymonitor
• Email: support@cuboai.com