Downloading the Cubo App and Connecting Cubo to Wi-Fi

Please download the Cubo App from the App Store/Google Play and follow the instructions below to connect Cubo to Wi-Fi:

1. Create a new account

• Sign up for a new account with your email 
• Create a password for your Cubo Account (note: the password should be at least 8 characters long)

2. Connect Cubo to Wi-Fi 

Before connecting Cubo to Wi-Fi, please follow the instruction in the app and choose the Cubo version you're using.

Cubo Ai Plus

• Make sure the status light turns pulsing white on Cubo Ai Plus, which indicates the camera is ready for setup. (If the status light doesn’t turn pulsing white, please see here for more information)
• Enter the Wi-Fi credentials, tap ‘Connect’
• A QR code will be generated on your app screen

Cubo Ai

• Make sure the status light turns green on Cubo Ai, which indicates the camera is ready for setup. (If the status light doesn’t turn green, please see here for more information)
• Enter the Wi-Fi credentials, tap ‘Connect’
• A QR code will be generated on your app screen

3. Scan the QR code to connect

• Place your phone approximately 7 inches (20cm) from the camera lens to scan
• Please try the following if scanning is unsuccessful
  - Gently wipe the lens to remove dust
  - Turn up the screen brightness on your phone
  - Move your phone back and forth to make sure it’s within the scan range

4. Connection established

• It may take up to 60 seconds to establish connection to your home Wi-Fi
• Now you are ready to use your Cubo!

If Cubo fails to connect, please get in touch with our Customer Support Team.

Customer Support Contact Information:

In-App:  Settings -> Help Center -> Chat with Us
Facebook Messenger: m.me/GetCubo
Email: support@getcubo.com